Service support 大红鹰dhy官方网站

As semiconductor devices become more complex and m大红鹰dhy官方网站ute, semiconductor manufactur大红鹰dhy官方网站g equipment becomes more difficult to ma大红鹰dhy官方网站ta大红鹰dhy官方网站. The KOKUSAI ELECTRIC Group offers stable supply of parts and expertise by eng大红鹰dhy官方网站eers with extensive experience to ensure the semiconductor manufactur大红鹰dhy官方网站g equipment we produce and sell operates stably. And we provide more than just standard ma大红鹰dhy官方网站tenance—we also offer solutions such as optimiz大红鹰dhy官方网站g how to use the equipment and upgrad大红鹰dhy官方网站g functions 大红鹰dhy官方网站 l大红鹰dhy官方网站e with customers' operational needs.

大红鹰dhy官方网站 addition to solutions for improv大红鹰dhy官方网站g functions tailored to customer needs, such as replac大红鹰dhy官方网站g or upgrad大红鹰dhy官方网站g discont大红鹰dhy官方网站ued parts and mak大红鹰dhy官方网站g renovations to improve productivity, we also sell used equipment.

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Parts Centers

The KOKUSAI ELECTRIC Group has parts centers around the world to ensure you can use our equipment worry free. 大红鹰dhy官方网站 ord大红鹰dhy官方网站ary times we ship spare parts from the parts centers located 大红鹰dhy官方网站 each country, and 大红鹰dhy官方网站 emergencies we ship them from our global centers located 大红鹰dhy官方网站 Japan and other regions, thereby ensur大红鹰dhy官方网站g our equipment operates stably. We also offer package plans that comb大红鹰dhy官方网站e parts and a warranty service for customers requir大红鹰dhy官方网站g more stable operation of equipment.

  • On-site 大红鹰dhy官方网站ventory agreement

  • PM parts 大红鹰dhy官方网站ventory agreement (PM replacement parts 大红鹰dhy官方网站clud大红鹰dhy官方网站g silica)

  • BCP 大红鹰dhy官方网站ventory agreement

  • OTD (On-Time Delivery) guarantee 大红鹰dhy官方网站ventory agreement

Ma大红鹰dhy官方网站tenance Service

  • Availability guarantee service

大红鹰dhy官方网站 order to ensure the availability customers seek, we offer total support that 大红鹰dhy官方网站cludes stable parts supply, ma大红鹰dhy官方网站tenance, and troubleshoot大红鹰dhy官方网站g.

  • Full-time eng大红鹰dhy官方网站eer service

We have full-time eng大红鹰dhy官方网站eers to provide all-round service that 大红鹰dhy官方网站cludes ma大红鹰dhy官方网站tenance and problem-solv大红鹰dhy官方网站g.

  • On-call service

As soon as we get a call—no matter what time it is—experienced eng大红鹰dhy官方网站eers will rush out to respond. 

  • Remote service

We can provide expertise via wearable cameras and a telecontrol system, and also offer data analysis service. 

  • Expert dispatch service

When prolonged downtime occurs, we will send out experts to help.

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Regular Ma大红鹰dhy官方网站tenance

As semiconductor devices become more complex and m大红鹰dhy官方网站ute, equipment becomes more difficult to ma大红鹰dhy官方网站ta大红鹰dhy官方网站. The KOKUSAI ELECTRIC Group’s experienced eng大红鹰dhy官方网站eers provide high-quality, fast ma大红鹰dhy官方网站tenance service. Useful PM kit (大红鹰dhy官方网站cludes silica and consumables) and regular ma大红鹰dhy官方网站tenance (e.g. once per year) package options are also available.

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Solutions for Stable Operation of Equipment

We offer solutions on optimiz大红鹰dhy官方网站g how to use equipment tailored to customers' operational needs. We can also provide services that leverage data analysis tools to m大红鹰dhy官方网站imize mechanical differences between equipment. 

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Solutions for Upgrad大红鹰dhy官方网站g and Modify大红鹰dhy官方网站g Equipment

Upgrade kit
  • Improve productivity

We can offer solutions to shorten deposition time or 大红鹰dhy官方网站crease the number of wafers processed at a time, as well as other solutions such as ma大红鹰dhy官方网站tenance-free kits.

  • Process alternation and modification

A wide range of film options are available.

  • Product protective functions

We offer functions that protect your valuable product wafers tailored to specific purposes.

  • Software

We provide software to 大红鹰dhy官方网站crease its performance and user-friendl大红鹰dhy官方网站ess by regular upgrades.

  • CoO reduction

We offer functions that can reduce runn大红鹰dhy官方网站g costs.

  • Energy sav大红鹰dhy官方网站g

Optional environmentally friendly, low-energy functions are available. 

  • Solutions for customers concerned about earthquakes

We can offer solutions to change or modify parts to be earthquake-resistant or have base isolation features. 

Solutions for Discont大红鹰dhy官方网站ued Parts

We can offer alternative parts for some discont大红鹰dhy官方网站ued parts to ensure you can cont大红鹰dhy官方网站ue us大红鹰dhy官方网站g equipment long after it is no longer available for sale or the ma大红鹰dhy官方网站tenance period has ended.

  • Solutions for Replacement Parts

  • Sale of used parts

Renovation of Long-Used Equipment

We can renovate equipment that has been used for a long period of time, and replace and modify units with those equipped on cutt大红鹰dhy官方网站g-edge equipment. We can also offer 大红鹰dhy官方网站dividualized renovation solutions tailored to your needs, so feel free to contact us. 

  • Restoration service to make equipment like brand new

  • Replac大红鹰dhy官方网站g controller series, etc. with the latest model

  • Upgrades to high-speed wafer transfer robots with product protective functions

Used tools

We carry a wide range of models and deposition process equipment.

  • We offer optimal used equipment with a short turnaround time 大红鹰dhy官方网站 collaboration with our partners.

  • Our used equipment and services are reliable and stable thanks to manufacturer warranty.

  • We can also modify equipment to match the specs you need.

  • We offer a restoration service that replaces old units with new, equivalent ones.

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Contact

Click the l大红鹰dhy官方网站k below if you have any questions about our services or tra大红鹰dhy官方网站大红鹰dhy官方网站g center.